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Building Your Form (The Flow Builder)
6 Docs
The Flow Builder
Last Updated: July 1, 2026Understanding the Builder Interface Now let’s take a look at the Builder Interface. When you open a form for editing, you will see the Flow Builder screen. It is divided into three main sections: the Left Sidebar for adding elements, the Main Canvas for building the form, and the Top Header Bar for saving, previewing,...
Bubbles
Last Updated: July 1, 2026Text The Text Bubble block allows you to display a simple text message to your user. Text bubbles are used to say hello, share details, or give information before asking a question. Message Editor Type your message directly into the text box. You can format your text using the toolbar options at the top: Insert...
Input
Last Updated: July 1, 2026Text Input The Text Input block allows you to collect a short, single-line text response from your user. Question Type the message or question you want the bot to ask the user. Placeholder Type a hint text that appears inside the empty input box before the user starts typing. Save to Variable Select or create...
Conditional Logic
Last Updated: July 1, 2026Redirect The Redirect block automatically forwards users to an external website or specific URL path at a designated point in your conversational flow. Configuration Fields This is useful when showing a confirmation message before redirecting. Type a message to display while waiting for the redirect. Condition The Condition block creates branching logic in your flow,...
Choice & Selection Blocks
Last Updated: July 1, 2026Buttons Block The Buttons block allows you to display quick, clickable options directly inside the chat window. Users can tap their answer instantly instead of typing. Question Type the message or question that will appear right above your choices. Save to Variable Select or create a custom variable to save the specific button choice the...
Flow Settings
Last Updated: July 1, 2026Typing Emulation Settings The Typing Emulation settings control how the chatbot typing animation behaves during the conversation. Instead of flashing text on the screen instantly, this setting simulates a real person typing out responses with natural pauses. This catches the user’s eye and keeps them engaged with the conversation. Enable Typing Emulation: A simple on/off...